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Guiding You One Question At A Time


After the Building Control Final Inspection and CRL have completed the Final Inspection and received all relevant documentation, a Final Certificate can be applied for.

The Desktop report is a vital first stage of site Investigation, that identifies preliminary risk assessment information such as geotechnical assessments on the project site area and any environmental issues that may need further investigation or may not be required, possibly due to previous use of the land such as contamination, removed trees, sinkholes etc.

  • To get a quote, you will need to have ready the following information;
  • Number of units
  • What stage the build is at
  • Start and Finish dates
  • Construction & Reinstatement costs
  • Proposed Drawings
  • Length of cover required (Up to 10 years for developers and self-builders or 12 years for Housing Association/RSL)
  • Locations
  • Size
  • Use of property ( ie. Mixed Use, commercial or residential)
  • Name and Address of development
  • If there is any retained facades or basement or flat roofs

Submitting a claim is simple. Got to CRL Submit a Claim and submit the form and one of our Claim Handlers will call you back.

CRL has its own Technical Standards which imposes high standards on workmanship as well as complying with Building Regulations.

CRL had no control over the events with Alpha and had no warnings as to the events beforehand. CRL had carried out thorough due diligence on Alpha Insurance and Alpha were authorised by the Financial Conduct Authority to operate in the UK market.

A Structural Insurance policy is for 10 years, whereas a Professional Consultants Certificate is for 6 years.

CRL are approved by the majority of lenders including:

  • Lloyds Bank
  • Barclays
  • NatWest
  • HSBC
  • Metro Bank
  • RBS
  • Santander
  • Halifax

CRL have been on the forefront of providing Structural Insurance since 2011. We are the third largest provider in the market and continue to thrive on innovation and delivering a quality service.

In some cases, there may be additional fees for surveys or additional premiums if something changes on the project, for instance, you may add a basement, install a new additional floor, change to a loft room or other.

As CRL has no finance arrangements with the insurance provider, and because it is an Insurance product, payment is required upfront.

An Authorised Inspector can carry out inspections if referred, otherwise the Inspections Department allocates the inspection to an Internal Surveyor, and in some cases, we may allocate to an External Surveyor.

A “structural defect” is a fault in the design or construction of the load-bearing portions or waterproofing of the property. Examples of the load-bearing portions include:

– Foundations

– External and internal load-bearing walls

– Floors

– Roof structures

Examples of the waterproofing of the property include:

– Exterior wall face

– Windows

– External doors

– Roof covering

Generally, latent defects insurance covers major faults in the design or construction of a house, such as subsidence, drain problems or damp penetration. Some snagging defects are excluded, see our Policy Document for full details.

Structural insurance pays for the cost to rectify structural defects. It does not provide cover for general wear and tear, condensation or normal shrinkage. Nor is it the same as building site insurance which covers the risks from the building process itself such as accidents, fire damage or theft during construction

Site insurance and a 10-year Structural Insurance are entirely different forms of insurance. Site insurance protects you during the build process and a 10-year Structural Insurance starts from the date the build is completed.

It is very important that you obtain Structural Insurance for any conversions, renovations or extension to an existing residential property as most lenders will require it before lending on a property less than 10-years old.

Yes, we can facilitate Structural Insurance for almost any type of residential property including mixed residential/commercial buildings, prefab constructions, timber framed houses, alternative building materials such as barn conversions, new residential dwellings, extensions and renovations. This cover is available retrospectively for partially completed residential properties or completed properties due to insolvency.

There are two instances where there could be a defect in one of the structural elements in the property:

A patent defect – one that can be discovered on inspection and visible with ordinary vigilance, and therefore should be highlighted before purchase, such as a broken window or a flooded basement.

 A latent defect – a hidden or concealed defect that would not be discovered during the course of a reasonable inspection before purchase.

Please refer to the limits of indemnity section on the applicable policy

The cover period of our Structural Insurance policy is a 10-year policy effective from the completion date of the property.

A 10-year Structural Insurance policy differs from other insurance policies in that there is only a one-off premium payment, by the builder/developer who takes out the insurance policy at the beginning stage of construction.

However, the policy does not come into effect until completion of the property and lasts for 10 years from that date.

A Structural Insurance policy is also unusual in that normally it is not the person(s) who pays the premium – normally the builder/developer – that benefits from a Structural Insurance policy but instead the homeowner. In reality, the beneficiary of the policy is the property, not the homeowner since the policy stays with the property for the duration of the cover – 10 years – and transfers automatically to the new owner.

The insurance policy will stay with the property for the cover period, whether the property changes hands or not. At the end of the 10 years, the policy will expire.

In order to sell your property to someone who needs to take out a mortgage to purchase, you will need to obtain a retrospective Structural Insurance policy which is required by most UK and ROI mortgage providers.

CRL products are approved by the majority of UK and ROI mortgage lenders as listed on our website and in the Council of Mortgage Lenders’ (CML) handbook at www.cml.org.uk.

The following documents are only required following the acceptance of our Structural Insurance quote:

– Plans and technical details of the project including structural engineers details

– Copy of the planning approval document including any conditions that may apply

– Copy of the building regulations completion certificate

– Any guarantees in place i.e. damp proofing or basement tanking

– Additional information may be required depending on the nature of your build

We use a very simple 7 step application process:








For New Housing:
The properties are monitored throughout the build process and the warranty cover is issued on completion of the construction.
For Completed Housing:
Policy is issued after final sign off of the property and the issuance of a Final Completion Certificate and a Building Control Certificate.

We aim for a 48-hour turn around on quotes.

No. There are two systems of inspection which operate side by side but are concerned with different areas. Building Control inspections ensure the construction meets Building Regulations regarding health and safety while Structural Insurance site inspections ensure the construction meets required standards of construction and workmanship.

A property can pass Building Control inspections but not Structural Insurance inspections and would therefore not be covered.

In any case, if things go wrong with the property, you cannot make a claim directly against your building inspector.

It is not compulsory to have a Structural Insurance policy but most mortgage lenders require one and you may have trouble trying to sell on a residential property less than 10 years old without a Structural Insurance policy in place to new buyers. A Structural Insurance policy is a valuable sales feature and gives potential buyers the peace of mind that the property has been built by a builder/developer that meets our technical standards of construction and quality of workmanship and that the property has passed our rigorous key stage Site Inspections during construction.

Some people choose to obtain an Architect’s Certificate instead of a Structural Insurance policy but an Architect’s Certificate only certifies that the work has been properly designed and carried out correctly. But if there is a defect, the builder would have to sue the architect and prove negligence which is an expensive and lengthy process. Evidence of a structural defect is proof enough to claim and be covered by a Structural Insurance policy.

Furthermore, an Architect’s Certificate (or Professional Consultants Certificate [PCC]) is only valid for 6 years, compared to a Structural Insurance which provides defects liability cover for up to 10 years from the completion of construction.

Mortgage lenders in the UK and ROI stipulate that a Structural Insurance policy must be in place in order to approve financing on any residential property. This gives most mortgage lenders peace of mind that the loan equity – the property – is structurally sound.

If you do not have a structural insurance policy on your property then you can obtain a retrospective policy for the remainder of the 10 year period since completion.

We are approved by most major lenders in the UK and Ireland. In some instances we may be approved by a parent bank, and this issue can be easily dealt with. Here you can find a sample list of the mortgage lenders that recognise CRL structural defects insurance.

CRL maintains a Members Register which is a requirement of all builders purchasing a structural defects insurance policy through us. Maintaining valid membership is a requirement throughout the build programme, and is renewable annually.

CRL also offers a number of members’ incentives throughout the year in order to provide additional services to our customers.

Yes. Here you will find a full list of CRL’s services.

Yes we can arrange cover for properties at any stage of development from partially complete to complete. Here you will find a full list of CRL’s services.

There is a 2-year builder liability period with C-R-L.com’s structural insurance policies.

There are a number of factors that contribute to the pricing around structural insurance quote, which include the reinstatement value of the property. Our rates are some of the most competitive you will find on the market and are bespoke to each individual contract.

Your C-R-L.com insurance certificate will be issued upon satisfactory completion of the build and final sign off of the property by one of CRL’s approved surveyors.

Our efficient team will aim to have your quote to you typically within 48 hours of your initial enquiry.

We will arrange a surveyor to be with you at your earliest possible convenience.

The benefits of becoming a CRL member include heavily discounted offers on insurance across multiple builds, accreditation from your suppliers and clients in the submission of tenders for new business, and much, much more.

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