New research from the Federation of Master Builders suggests that UK homebuyers are over twice as likely to be happy with their new residence if a small or medium-sized house builder constructed it.
Approximately 36% of those who bought a new build home from an SME builder in the last five years said that they were happy with their property and its overall quality, compared to 17% of those who bought a home built by one of the larger, top 20 firms.
The Federation of Master Builders (FMB) said that the research debunks a common misconception that new build homes are of substandard quality compared to period-style properties designed to last a long time. FMB Chief Executive Brian Berry said that smaller local firms that make it their mission to deliver high-quality properties found this assumption to be highly frustrating.
Mr. Berry said that the FMB research emphasises the distinction between SME and larger firm output. For smaller builders, maintaining a good reputation is paramount because they generally live in the same community where they build and are therefore especially motivated to deliver a home that the buyer will love.